Since 1971, Hopelink has served homeless and low-income families, children, seniors and people with disabilities in the north and east King County, WA. With service centers in Redmond, Bellevue, Kirkland, Shoreline and Sno-Valley (Carnation), we are the largest nonprofit organization in the area. Hopelink programs and services focus on five key areas: food, financial & energy assistance, housing & family development, adult education & employment, and transportation/mobility. Programs are aimed at helping people achieve stability and helping them gain the skills and knowledge they need to exit poverty for good.
Join our team and enjoy a friendly work environment with an amazing group of highly capable co-workers. We are actively building an environment that welcomes and encourages the success of all individuals when the diversity of people, beliefs, and values are included. Hopelink offers internal career opportunities, professional development, leadership development, and career path coaching.
Our Hopelink staff of over 300 are dedicated to our mission and supporting the people we serve.
We offer great benefits. Benefits for eligible employees: Medical, Dental, Long Term Disability, Basic Life Insurance, 401(k), Paid Vacation & Sick Leave, Paid Holidays, Part Time & Wellness Programs, Career Advancement Opportunities.
“Working with two great teams at Hopelink, I feel thankful for the opportunity to grow and learn in a career I love, supported by amazing colleagues providing essential transportation services.”
-Carrie James, Driver Trainer
“At Hopelink, we work together with compassion and no hidden agendas, all focused on helping others with trauma-informed care.”
-Jim Boland, Employment Specialist
“Starting part-time and growing into a full-time position, I now lead English language programs at Hopelink, surrounded by an amazingly talented and inclusive team.”
-Lenise Lewis, Education Program Supervisor
How to Apply
A unique link to apply is included in each job description below.
For additional information and tips on submitting an application with Hopelink, please visit our Application Help page.
Hopelink is an equal opportunity employer committed to workforce diversity.
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Current Opportunities
Transportation
$4500 NEW HIRE BONUS!!
Location: Kent, WA or Kirkland, WA
Work Schedule: Full Time, Schedule will vary depending on route assignment
Compensation: Starting at $24hr (current CDL holders may be eligible to start at $26hr)+ $4500 New Hire Bonus
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Summary:
Work that has Purpose! Not just driving a bus, this CDL Driver / Driver Trainee position provides transportation to the general public while furthering the Hopelink mission. Excellent benefits and working environment, and PAID TRAINING! Multiple fixed routes available within a flexible service area.
Location: Kent, WA or Kirkland, WA
Work Schedule: Full Time & Part Time shifts available
Compensation: $20/hour
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Summary: The DART Shuttle Van Driver provides safe, courteous, and on-time transportation to customers in small buses, adhering to traffic regulations and maintaining schedules/routes. The driver communicates respectfully while providing excellent customer service to passengers.
Location: Kent, WA
Work Schedule: Monday-Friday 8:00am to 5:00pm
How you will be compensated: Compensation: $72,000 – $75,000 DOE Annually
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Summary of the position: The Direct Operations Manager supports a culture of collaborative problem solving, on-going process improvements, emphasizing a focus on safety and outstanding customer service for all DART passengers. The Operations Manager provides leadership, support and oversight of all DART Driver personnel functions including performance management, employee relations, troubleshooting/problem solving, ongoing monitoring of Drivers. This is not a remote position as most of the essential job functions are performed in office in collaboration with others.
$2,000 NEW HIRE BONUS!!
Location: Kent, WA
Work Schedule: Full Time
Compensation: $22.50/hour + $2,000 New Hire Bonus!!
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Summary:
Hopelink the DART Dispatcher maintains radio contact with transit operators, receives and records trip information, schedules trips to vehicles, resolves on-the-road problems or refers problems to others for resolution. Works closely with other dispatchers in a team environment. The ideal candidate brings customer service experience, a proficiency in MS Office and an ability to learn Hopelink scheduling software.
$3,000 New Hire Bonus
Location: Kent, WA
Schedule: Full-Time, Monday through Friday, WEEKENDS OFF!
Compensation: $27.00 to $29.00 hourly (DOE)
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Summary:
The Automotive Service Technician maintains service & repairs on Hopelink vehicles and contracted buses. They enter maintenance records into databases and provide technical assistance to service personnel. Automotive Service Technicians make on-site service calls and perform safety inspections on all vehicles, as well as transport vehicles to dealers and service vendors.
$2000 New Hire Bonus!!
Title: Customer Service Representative
Location: Bellevue, WA
Work Schedule: Full time: Monday – Friday 8am- 5pm;
Graveyard full time shifts: Monday – Friday 8pm – 5am and Thursday-Sunday 7pm-6am (available after fully trained) (extra pay for graveyard shift)
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Summary:
The Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine what transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.
Title: Customer Service Center Assistant
Location: Bellevue, WA
Work Schedule: Full time: Monday – Friday 8am – 5pm OR Flexible Part Time: up to 29 hours a week, with availability to set your own schedule within the hours of Monday – Friday 8am-5pm
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Summary of the Customer Service Center Assistant
The CSC Assistant works in a fast-paced, exciting, and rewarding environment. As a team member, the CSC Assistant performs various duties such as data entry, offline tasks, email responses, and tracking of contractual deadlines. This position requires strong organizational, time management skills and a proven ability to complete administrative work with a high degree of accuracy.
Title: Client Transportation Coordinator
Location: Primary work location at Harborview Medical Center (Seattle), based on business need rotate to our other locations (UW Medical Center or Seattle Children’s Hospital, initial training at Bellevue Center)
Work Schedule: Opening shift 8am-5pm; Closing Shift 9:30am -6pm (Work hours could very when covering other work locations)
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Summary of the Client Transportation Coordinator
The Client Transportation Coordinator partners in-person with medical facility staff and Medicaid clients to arrange for transportation to/from medical facilities for much needed medical care. This position is a rotational role primarily stationed at the Harborview Medical Center. Coordinators determine what transportation services clients qualify for and work with our transportation partners to meet their needs. The candidate will also rotate through the Bellevue Transportation office. This position reports directly to the NEMT Scheduling Supervisor. Coordinators are provided with a bus pass to travel between work locations.
Community Services
Location: Kirkland, WA (Home base will be Kirkland with travel to other Hopelink Food Markets for coverage needs (Hopelink Food Markets are in Bellevue, Kirkland, Redmond, Shoreline and Carnation. This position occasionally supports our mobile food market (Mileage reimbursed for travel).
Compensation: $22.95 per hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays, plus, up to 7 paid float days available to use immediately: dependent on hire date and hours/week.
- Medical w/Vision and Dental after 1 month waiting period.
Work Schedule: 35-40 hours per week M-F depending on business need. Some evenings weekly with very occasional pre-scheduled Saturdays for events or outreach, etc.
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a4c4f625-6064-43a4-938d-3ecf41c6dff6&ccId=19000101_000001&jobId=490705&source=CC2&lang=en_US
Who we are: Hopelink is the largest nonprofit in North and East King County. We have been in the community for over 50 years working to end poverty! Make an impact in your community! Hopelink programs focus on food, financial assistance, transportation/mobility, housing & family development, adult education & employment. Programs are aimed at helping people achieve stability and gain the skills and knowledge they need to exit poverty. Join the Food Team to begin making an immediate impact in our communities!
Summary of the Food Program Supervisor-Float position:
The Food Program Supervisor-Float works with the food team, volunteers, and clients at our no cost food assistance markets. Hopelink provides food access to mitigate hunger and support basic food security for households facing food insecurity in North and East King County.
- Food market schedules vary by center and Food Program Supervisor – Float may need to provide coverage at multiple centers on the same day.
- Client assistance and in-person volunteer interaction is necessary to fulfill this role.
There is paid training while providing coverage for a food market. Duties could include guiding, directing, training and supervising volunteer staff; placing orders for fresh and non-perishable food from multiple sources; maintaining food market inventory and overall cleanliness; as well as determining client eligibility, and providing appropriate information and referral.
Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.
Administration / Facilities
Title: Facilities Maintenance Technician III (nonprofit) $2k New Hire BONUS!!!
Location: Redmond, WA and all Hopelink locations
Work Schedule: Full Time, 40 hours/week, Monday – Friday 8am – 4:30pm, on-call after hours rotation typically 1 week per month
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Summary:
The Facilities Maintenance Technician III performs journey-level building preventive and general maintenance and equipment repair work on Hopelink’s numerous multi-family residential, service centers and transportation centers. Travel in company truck during work hours to do maintenance repairs across East King County and Shoreline.
- Work with a great team.
- Interesting variety of maintenance projects.
- Regular Schedule.
- Full Benefits.
- Opportunities for career growth!
- Welcoming environment!
How you will be compensated:
- Compensation: $28/hour – $30/hour depending on experience
- New-hire bonus of $2,000 which pay out $1,000 at 90 days and $1,000 at 180 days.
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical w/Vision and Dental after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
Development
No Development positions open at this time.
Future Opportunities
Welcome to Hopelink! Come work for a mission and help end poverty.
You are invited to submit an application for future Hopelink career opportunities. Our recruiting team will review your application and contact you when a related position comes available.
Please indicate what type of position you are seeking and which Hopelink location is the best match for you. Our service centers are located in Redmond, Bellevue, Kirkland, Shoreline and Carnation. DART Transportation is located in Kent, WA.
We are often hiring for a variety of positions at Hopelink!
- Community Services – Housing & Case Management, Food Assistance, Energy & Financial Assistance, Financial Resiliency, Adult Education and Employment Services
- Transportation – DART direct operations (drivers), Mobility Management, and our Non-Emergency Medical Transportation Call Center
- Administrative teams – Finance, Facilities, I.T., Organizational Excellence, Human Resources, Communications, and Development (Fundraising)
Hopelink programs and services focus on 5 key areas: Food, financial & energy assistance, housing & family development, adult education & employment and transportation/mobility. We are the largest nonprofit organization in the Eastside area, every year we serve over 65,000 homeless and low-income families, children, seniors and people with disabilities, and have been since 1971. Programs are aimed at helping people achieve stability and helping them gain the skills and knowledge they need to exit poverty for good.
Come work for a mission and help end poverty. You are invited to submit an application for future Hopelink career opportunities. Our recruiting team will review your application and contact you when a related position comes available.
CLICK HERE TO APPLY TO FUTURE OPPORTUNITIES