Who We Are
Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities in North and East King County. The agency’s programs work in tandem to fill gaps, supporting each family or individual’s unique needs. These include food assistance, energy assistance, financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities.
Our mission
Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all.
Our vision
A community free of poverty.
Our values
Growth & Human Potential: We identify and implement opportunities for staff, clients, and volunteers to learn and grow.
Relationships Built in Trust: We demonstrate integrity by honoring confidentiality and being transparent and responsible.
Culture of Belonging: We foster a welcoming environment where everyone’s diverse beliefs and perspectives are respected, valued, and used to strengthen our programs and systems.
Quality of Our Work: We Pursue excellence in all we do by using proven practices and systems that are continually evaluated.
Community-Centered: We center our community in everything we do, building strong connections with staff, clients, and partners to support resilience, equity, and collective well-being.
Fiscal & Data Stewardship: We responsibly manage Hopelink’s fiscal and data resources, ensuring transparency, security, and sustainability in an ever-changing environment.
Our Theory of Change

Hopelink’s Theory of Change shows how we support community members at any stage – whether they’re facing immediate challenges or building toward long-term security. Our programs provide both stability and the tools needed to exit poverty. Through advocacy, partnerships, and community education, we work to address the root causes of poverty and expand equitable opportunities for all.
Our community partnerships connect families and individuals to additional resources.
A Community Action Agency, Hopelink is funded by diverse sources including public and private foundations, United Way, and government entities, as well as donations from individuals, organizations, and businesses throughout our community.
2025 State Legislative Priorities
Title VI Policy
IRS Form 990 & Supporting Materials
Transportation Customer Complaint Policy
Transportation ADA Policy
Transportation Complaint Form
Members of the media may contact Hopelink Director of Communications Cade Schmidt (he/him).