Careers | Hopelink Hopelink

Careers

Careers

Join our team - Helping People and Changing Lives! Enjoy a friendly work environment among highly capable co-workers with the rewards of helping families in need! We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when a diversity of people, beliefs and values are included.

Our Hopelink staff of over 300 are dedicated to our mission and supporting the people we serve. We offer great benefits.

Benefits for eligible employees: • Medical• Dental• Long Term Disability• Basic Life Insurance • 401(k)• Paid Vacation & Sick Leave• Paid Holidays • Part Time & Wellness Program. Rewarding career opportunities and we'd love to hear from you!

Since 1971, Hopelink has served homeless and low-income families, children, seniors and people with disabilities in the north and east King County, WA. With service centers in Redmond, Bellevue, Kirkland, Shoreline and Sno-Valley (Carnation), we are the largest nonprofit organization in the area. Hopelink programs and services focus on five key areas: food, financial & energy assistance, housing & family development, adult education & employment and transportation/mobility. Programs are aimed at helping people achieve stability, and helping them gain the skills and knowledge they need to exit poverty for good.

How to Apply:

Please view the job descriptions for a link on how to apply.

For additional information and tips on submitting an application with Hopelink, please visit our Application Help page. 
 

Hopelink is an equal opportunity employer committed to workforce diversity.

Covid-19 Vaccination Requirement:

On November 30, 2021, all Hopelink employees will be required to be fully vaccinated against COVID-19. Upon hire, you will be required to submit proof of vaccination. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation in accordance with applicable laws. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. Hopelink is committed to providing the best possible service to all of our clients in a safe environment.

Current Opportunities

Department: Transportation
Location: Kent, WA
Work Schedule: Full Time, Schedule will vary depending on rout assignment.
Compensation: $23.50hr DOE - $4500. Hiring Bonus
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long-term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: Sept 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary The Hopelink CDL Driver / Driver Trainee, position provides safe courteous transportation to the general public. Follows traffic laws and regulations. Communicates effectively with customers regarding fares, transfers and schedules. Successfully complete verbal and written reports. Completes pre and post trip inspections. Maintain punctuality and attendance according to assigned shift
This position will operate days, evenings, and weekends on a fixed route with a flexible service area.

 

Department: Transportation
Location: Kent, WA
Work Schedule: Full Time, Schedule will vary depending on rout assignment.
Compensation: $20.00 DOE
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long-term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: May 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary Non-CDL Shuttle Driver Position provides safe courteous transportation to the general public. This position will operate days, evenings, and weekends on a fixed route with a flexible service area.

 

Department: Transportation
Location: Kent, WA
Work Schedule: Full Time, Tues.-Sat. 3:30pm-12:00am.
Compensation: $60.000 Annually
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long-term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: Sept. 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

SummaryThe Transit Driver Supervisor oversees a team of 10-15 DART Bus Drivers in King County, a diverse staff serving diverse populations. The Transit Driver Supervisor leads the problem-solving, field training, troubleshooting, performance management, employee relations, and monitoring of drivers; may also be responsible for driver scheduling or recruiting/hiring

 

Department: Community Services
Location: Bellevue, Redmond, Kirkland, or Carnation WA
Work Schedule: Full Time and Part Time openings
Compensation: $20/hour
Benefits: Full Time roles are benefits eligible
Open: August 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary
The Client Resource Specialist is one of the first points of contact at the Service Center’s Front Desk and is responsible for warmly greeting and welcoming all visitors in a fast paced, often busy environment. Works in conjunction with another staff person during higher volume hours. They provide excellent customer service to clients, donors, visitors, and staff, and are critical to ensure smooth operation of the center. This position requires the ability to multi-task, problem solve, be flexible, stay calm under pressure and deescalate issues when necessary. Must be comfortable working with individuals who demonstrate extreme or unpredictable behavior related to various kinds or crisis or trauma including substance abuse, mental health disorders, and/or homelessness.
Multi-lingual candidates or members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.

 

Department: Transportation
Location: Kent, WA
Work Schedule: Full Time, Monday-Tuesday: 10:00am- 6:30pm - Wednesday- Friday: 8:00am-4:30pm.
Compensation: $21.00hr
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long-term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: Sept. 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary The Fleet Vehicle Detailer ensures that all interior and some exterior surfaces of buses and vehicles are sanitized using proper personal protective equipment (PPE), including gloves, safety goggles and other protective equipment. This position may require some overtime, but overtime is not guaranteed.

 

Department: Housing and Case Management
Location: (Multiple Locations Open)Shoreline, Redmond & Duvall, WA
Work Schedule: Full Time. Monday – Friday 8:30am – 5pm. After training, hybrid in-person with remote work options available.
Compensation: $21.00 hr.
Benefits: Eligible- Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: August 10, 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary:
Hopelink provides vital resources to people experiencing financial and housing instability in our community. The Case Manager provides assessment, advocacy, referrals, and other support services to low-income families in shelter, transitional, non-time limited housing programs as well as community-based settings. Candidates who are bilingual in English/Amharic, or Spanish and lived experience with Latinx communities encouraged to apply. The primary goal is to help families through their own resilience to make positive life changes and substantial progress towards self-sufficiency, with a focus on increasing income & obtaining and maintaining permanent housing. Currently the team is rotating days in office with client meetings taking place remotely, however some socially distant meetings take place face to face typically outdoors.
The ideal candidate will be flexible, compassionate, excited to learn, and is a team player who works well in a collaborative team environment alongside community partners. A combination of on-site and remote options is available for this role after training period is complete and job proficiency is demonstrated.

This position offers paid training! Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.

 

Department: Transportation Brokerage
Location: Bellevue
Work Schedule: Full Time, Mon-Fri, 8am - 5pm, Graveyard and Mon-Thurs (4/10) schedules available ;
Compensation: $18.00/hour (increase in pay for Russian/English speaking & Graveyard shifts)
Benefits: Eligible

CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

The Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine what transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.

The ideal candidate brings great communication skills, a customer service mindset, and a passion for helping people. Bilingual and Bicultural candidates are encouraged to apply. All career level candidates welcome to apply.

Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.

 

Department: Transportation
Location: Kent, WA
Work Schedule: Full Time br />
Compensation: $21.00 DOE, $2,000. Hiring Bonus!!
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long-term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: May 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary Hopelink the DART Dispatcher maintains radio contact with transit operators, receives and records trip information, schedules trips to vehicles, resolves on-the-road problems or refers problems to others for resolution. Works closely with other dispatchers in a team environment. The ideal candidate brings customer service experience, a proficiency in MS Office and an ability to learn Hopelink scheduling software.

 

Department: Food Program/Community Services
Location: Kirkland,WA
Work Schedule: Full Time
Compensation: $22.95+ DOE
Benefits: Eligible
Open: September 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary
The Mobile Food Program Supervisor provides coordination of food programming for the mobile food program; including providing guidance, direction, and supervision to volunteer staff. Responsible for weekly ordering of fresh and non-perishable food from multiple sources; maintains inventory and overall cleanliness of mobile food truck. Directly interacts with clients at various mobile sites; may provide appropriate information and client resources as needed; following up with clients who may benefit from other Hopelink services. The Mobile Food Program Supervisor provides leadership for the volunteer staff and sets the tone for culturally competent, client focused customer service for all mobile market participants. Regularly drive the Mobile Market truck from warehouse to various locations around East King County for distribution of food.

 

Department: Adult Education
Location: Shoreline with travel to other Hopelink Centers
Work Schedule: Full Time
Compensation: $54,000 annually
Benefits: Eligible
Open: September 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary
The Adult Education Program Supervisor assures quality and consistency of Hopelink’s GED/High School+ and Digital Literacy programs by hiring, training, and supervising all instructors, supporting them in providing high quality, trauma-informed instruction to students as well as programming that complies with funder requirements. The Supervisor is the primary contact for program questions and technical expertise. The Supervisor also recruits, trains, and supervises the performance of program volunteers and interacts regularly with students, playing an active role in supporting student success.

This position requires on-site availability for support of staff, volunteers, and students, as well as team meetings. Work from home available at least 50% of the time when on-site activities are not required. 
The Adult Education Program Supervisor role requires independent problem solving and someone who maintains a strong sense of ownership for the success of the team and the success of the programs within Adult Education. 

The ideal candidate will have excellent leadership skills, commitment to anti-racism and equity/diversity/inclusion (EDI), experience teaching GED or Adult Basic Education classes, supervisory experience, and the ability to identify and utilize team members’ strengths to achieve team goals.

This is an exciting opportunity to be involved in the expansion of Hopelink Adult Education to support the learning needs of the community. This position will launch a new GED class at Hopelink’s Shoreline location, which will include teaching classes two days per week. This position will also launch a new Digital Literacy program and hire a Digital Literacy instructor.

 

Department: Transportation
Location: Bellevue, WA
Work Schedule: Full Time, Mon-Fri 8am - 5pm
Compensation:$18/hr - $19/hr DOE
Benefits: Eligible
Open: September 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

SummaryThe NEMT Dispatcher position is an advanced technical position that reports directly to the Scheduling Supervisor. The NEMT Dispatcher receives and assigns future and same day service requests, provides superior customer service, and works proactively with service partners to ensure that transportation occurs in a timely, safe, and efficient manner. A successful candidate will be able to multi-task and be able to prioritize effectively. The NEMT Dispatcher also serves as a resource to other Transportation staff when needed.

 

Department: Transportation
Location: Kent, WA
Work Schedule: Full Time
Compensation:$70,000.- $75.000/annually DOE
Benefits: Eligible
Open: July 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

SummaryThe Service Manager supervises the DART Road Supervisor team and provides leadership, support and oversight of all DART Driver personnel functions including: performance management, employee relations, troubleshooting/problem solving, ongoing monitoring of Drivers in the field, Driver scheduling, and recruiting, interviewing and hiring efforts.

The Service Manager supports a culture of collaborative problem solving, on-going process improvements, emphasizing a focus on safety and outstanding customer service for all DART passengers.

Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.

 

Department: Facilities
Location: Redmond and all Hopelink Eastside Locations
Work Schedule: Full Time
Compensation: $23/hour - $25/hour DOE
Benefits: Eligible
Open: July, 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary
The Maintenance Technician II performs skilled preventive and general maintenance and equipment repair work on Hopelink’s numerous multi-family residential, service and transportation centers. The Maintenance Technician II works on a team on a wide variety of projects and travels in a company truck during work hours across East King County and Shoreline.
This position works alongside the Facilities team in creating a welcoming environment for Hopelink participants, staff, customers, and tenants by providing exceptionally well-kept premises and a great residential experience.
The ideal candidate has excellent customer services skills, general trade skills, is organized, able to multi-task a wide variety of projects, works well with a team, and is excited to grow their career with Hopelink. Excellent benefits, great team environment, training, work vehicle, and work cell phone included.

 

Department: Community Services Food Team
Location: Shoreline
Work Schedule: Full Time
Compensation: $22.95/hour
Benefits: Eligible
Open: September 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary
Hopelink’s Food Program: Hopelink provides food assistance to mitigate hunger and support basic food security for low-income households in North and East King County. Hopelink aspires to be a leader in addressing issues of hunger by providing direct and impactful food services for members of our community who need food assistance, as well as by collaborating with other food providers in our service area to ensure the best possible benefit to clients and the communities we serve.
Summary:
The Food Program Supervisor provides coordination of the food program at a specific center; provides guidance, direction, and supervision to volunteer staff. Responsible for weekly ordering of fresh and non-perishable food from multiple sources, maintains Hopelink Markets inventory and overall cleanliness of the markets. Performs client intake, determines client eligibility, and provides appropriate information and referral(s). The Food Program Supervisor provides leadership for the volunteer staff and sets the tone for culturally competent and client-focused customer service for all food market visitors.

 

Department: Development
Location: Redmond, WA
Work Schedule: Full Time, Hybrid 40 hours, Monday-Friday 8:30am-4:30pm or (9am-5:30pm) (Remote based and onsite workdays required). Must live in Commute distance of Redmond, WA
Compensation: $55,000 Annually
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, short- and long-term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: September 8 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary:
Do you love networking and relationship building to support your community? Hopelink’s Development Officer position is focused on providing personal, donor-centered attention to Hopelink’s dedicated, established base of major donors. The Development Officer will engage in face-to-face stewardship, cultivation, and solicitation of existing donors up to the $10,000 level. Hopelink’s dynamic development team is focused on providing donor-centered stewardship to a donor base of more than 17,000. The ideal candidate will be self-motivated, have 1 plus years in fundraising and will take a creative innovative approach to donor engagement. Diverse staff, fun events and paid training are a few perks for this team!
The ideal candidate will be flexible, compassionate, excited to learn, and is a team player who works well in a collaborative team environment alongside community partners/donors.

 

Department: Community Services
Location: Bellevue, Kirkland, Shoreline WA
Work Schedule: Full Time. 40 hours a week. Typical schedule is Monday – Friday 8:30am – 5pm. This is a hybrid role. We have multiple Eastside locations.
Compensation: $20.00 per hour
Benefits: Eligible- Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: July 5, 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary:
The Community Resource Specialist speaks with a high volume of clients one-on-one, determines client eligibility, and enrolls clients to receive programs including Energy Assistance grants and Food Bank Services. Help people eat and pay their energy bills and stay warm, staff are responsible for entering data accurately and efficiently into our internal database and managing client documentation in an organized and confidential manner. They provide excellent customer service to all and respond promptly to phone and e-mail inquiries. The Community Services Program is very fast paced and attention to detail is crucial. This position requires the ability to multi-task, stay calm under pressure and deescalate issues when necessary. Staff must be comfortable working with families and individuals that may be in crisis, suffer from mental illness, and/or are experiencing homelessness. This position offers paid training! Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.

 

Department: Administration
Location: Kent, WA
Work Schedule: Full Time 40 hrs/wk; Mon-Fri, flexible hybrid schedule options available
Compensation: $23.00 per hour
Benefits: Eligible- Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: September 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary of the role::
The HR Recruiter provides an excellent candidate experience and builds strong relationships with internal managers for the Transportation Division of Hopelink. The main duties are job posting, ad creation, online sourcing, and managing or supporting the interview selection process. The HR Recruiter also provides courteous assistance to candidates and new hires in support of navigating the recruiting, hiring, and onboarding processes. The person in this role ensures that every phase of the hiring lifecycle is completed in a welcoming manner that achieves maximum hiring and retention success.

This position is an excellent opportunity for a candidate who is excited to recruit for a variety of roles and work with a diverse candidate pool. Characteristics critical to success in the position include collaboration, compassion, independent judgment, strong inter-personal skills, organizational skills, and a commitment to customer service. The ideal candidate will bring an ability to network and build positive working relationships with diverse groups at all levels and make community connections to continuously build a candidate pipeline while hiring for recurring roles. Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.