Careers | Hopelink Hopelink

Careers

Careers

Join our team - Helping People and Changing Lives! Enjoy a friendly work environment among highly capable co-workers with the rewards of helping families in need! We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when a diversity of people, beliefs and values are included. Hopelink offers internal career opportunities, professional development, leadership development, and career path coaching.

Our Hopelink staff of over 300 are dedicated to our mission and supporting the people we serve. We offer great benefits.

Benefits for eligible employees: • Medical• Dental• Long Term Disability• Basic Life Insurance • 401(k)• Paid Vacation & Sick Leave• Paid Holidays • Part Time & Wellness Program. Rewarding career opportunities and we'd love to hear from you!

Since 1971, Hopelink has served homeless and low-income families, children, seniors and people with disabilities in the north and east King County, WA. With service centers in Redmond, Bellevue, Kirkland, Shoreline and Sno-Valley (Carnation), we are the largest nonprofit organization in the area. Hopelink programs and services focus on five key areas: food, financial & energy assistance, housing & family development, adult education & employment and transportation/mobility. Programs are aimed at helping people achieve stability, and helping them gain the skills and knowledge they need to exit poverty for good.

How to Apply:

Please view the job descriptions for a link on how to apply.

For additional information and tips on submitting an application with Hopelink, please visit our Application Help page. 
 

Hopelink is an equal opportunity employer committed to workforce diversity.

Current Opportunities

Department: Transportation
Location: Kent, WA or Kirkland, WA
Work Schedule: Full Time, Schedule will vary depending on route assignment
Compensation: $23.50hr - $4500 New Hire Bonus
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long-term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary Work that has Purpose! Not just driving a bus, this CDL Driver / Driver Trainee position provides transportation to the general public while furthering the Hopelink mission. Excellent benefits and working environment, and PAID TRAINING! Multiple fixed routes available within a flexible service area

 

Department: Transportation
Location: Primary work location at Harborview Medical Center, but based on business need it may be required to work at UW Medical Center or Seattle Children’s Hospital
Work Schedule: Full Time, Mon – Fri; Shift 8:00 AM – 5:00 PM and 9:30 AM – 6:00 PM
Compensation: $21/hour
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long-term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary The Client Transportation Coordinator partners in-person with medical facility staff and Medicaid clients to arrange for transportation to/from medical facilities for much needed medical care. This position is a rotational role primarily stationed at the Harborview Medical Center. Coordinators determine what transportation services clients qualify for and work with our transportation partners to meet their needs. This position reports directly to the NEMT Scheduling Supervisor. Coordinators are provided with a bus pass to travel between work locations.
This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.

 

Department: Transportation
Location: Kent, WA
Work Schedule: Full Time
Compensation: $60,000 Annually
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long-term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

SummaryThe Transit Driver Supervisor oversees a team of 10-15 DART Bus Drivers in King County, a diverse staff serving diverse populations. The Transit Driver Supervisor leads the problem-solving, field training, troubleshooting, performance management, employee relations, and monitoring of drivers; may also be responsible for driver scheduling or recruiting/hiring

 

Department: Transportation/Mobility
Location: Kent, WA
Work Schedule: Full Time-Hybrid-Remote (Onsite in Redmond 3-5 times a month, South King County 3 times a week for outreach)
Compensation: $20.00-21.00 hourly
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: March 3, 2023
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary:
Hopelink’s Mobility Management team empowers people to change their lives by facilitating access to the community. We do this by (1) providing travel education and resources to build awareness of existing transportation options; (2) supporting the coordination of special needs transportation through cross-sector collaborations; and (3) gathering data and needs assessment to recommend and implement improved services. We work to make it easier for all people to get around King County through innovative, collaborative problem solving. The position provides staff support to key mobility management projects and initiatives and mobility coalitions as well as assists in the education and outreach of transportation resources. The Mobility Coordinator advocates for those who need transportation, facilitates discussion, teaches, connects, and partners with organizations to champion transportation solutions. The ideal candidate will be resourceful, self-motivated, and possess an enterprising spirit and passion for making an impact in the local community.
This position offers paid training! Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.

 

Department: Finance
Location: Redmond, WA
Work Schedule: Full Time Mon - Fri 8am - 5pm (Hybrid work schedule)
Compensation: $72,000 - $78,000 annually
Benefits: Eligible- Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: March 2023
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary:
The Accounting Manager helps set the vision, direction, and culture of Hopelink’s Accounting Team and oversees the day-to-day operations of the Accounting Team under the supervision, direction, and oversight of the Controller. The Accounting Manager is a critical role; they encourage independent problem solving and a sense of ownership from others for the success of the Accounting Team. The ideal candidate will have excellent leadership skills and an accountability mindset.

 

Department: Transportation Brokerage
Location: Bellevue
Work Schedule: Full Time: Mon - Fri; 8am - 5pm, 9am - 6pm or 10am - 7pm shifts available
(Mon - Thurs (4/10) shifts available, after fully trained)
Compensation: $18.00/hour (increase in pay for Russian/English speaking)
Benefits: Eligible

CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

The Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine what transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.

The ideal candidate brings great communication skills, a customer service mindset, and a passion for helping people. Bilingual and Bicultural candidates are encouraged to apply. All career level candidates welcome to apply.

Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.

 

Department: Administration
Location: Redmond, WA
Work Schedule: Full Time
Compensation: $90,000 - $95,000 annually DOE
Benefits: Eligible
Open: March 2023
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary
The Director of Equity, Diversity and Inclusion (EDI) works with the Vice President of EDI and Strategic Communications to plan, implement, and lead Hopelink’s comprehensive Equity Program and establish Hopelink as a nonprofit leader in the equity space relative to equity in action through partnerships and collaborations at the local, regional and national levels.

The Director builds strong collaborations with all Hopelink departments, including Hopelink’s leadership team and Hopelink internal committees to increase the organization’s understanding of issues of equity. Provides direction for strategic initiatives, policies, programs, and practices to create an inclusive and equitable organization. Serves as a leader and liaison to the agency-wide Diversity Council.

With a focus on racial equity, the Director strategically: identifies, develops, models, and promotes a culture of EDI, leadership skills, and competencies which support EDI policies, practices, and principles throughout the organization. In coordination with the Organizational Excellence team, this position will develop and integrate an EDI training program for all staff and managers.

This position participates in external community efforts to increase equity; works closely with the CEO and Vice President of EDI and Strategic Communications and the Advocacy Committee to support the development and implementation of a comprehensive advocacy plan that addresses systems that create and maintain inequities and poverty.

 

Department: Transportation
Location: Kent, WA
Work Schedule: Full Time br />
Compensation: $22.50/hour - $2,000 New Hire Bonus!!
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long-term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: May 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary Hopelink the DART Dispatcher maintains radio contact with transit operators, receives and records trip information, schedules trips to vehicles, resolves on-the-road problems or refers problems to others for resolution. Works closely with other dispatchers in a team environment. The ideal candidate brings customer service experience, a proficiency in MS Office and an ability to learn Hopelink scheduling software.

 

Department: Transportation
Location: Kent, WA
Work Schedule: 40 hours/week, Full-Time
Compensation: $25/hour
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long-term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: December 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary of the role::
The Administrative Coordinator provides administrative support to the Direct Operations team, a program contracted with King County Metro. This position maintains a detailed understanding of program functions, policies, and procedures and serves as key contact for Direct Operations programs.

Characteristics critical to success in the position include professionalism and confidentiality and a proactive attitude with a willingness to expand one’s scope of knowledge, skills, and abilities. The ideal candidate will have a keen attention to detail and the ability to systematically manage multiple processes, prioritize tasks, and adjust to shifting priorities.

 

Department: Community Services
Location: Shoreline
Work Schedule: Full Time
Compensation: $20/hour
Benefits: Eligible
Open: March 2023
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary
The Client Resource Specialist is one of the first points of contact at the Service Center’s Front Desk and is responsible for warmly greeting and welcoming all visitors. They provide excellent customer service to clients, donors, visitors, and staff, and are critical to ensure smooth operation of the center. The environment can sometimes be fast paced and busy and other times it can be slower. This position requires the ability to multi-task, problem solve, be flexible, stay calm under pressure and deescalate issues when necessary. Must be comfortable working with individuals who demonstrate extreme or unpredictable behavior related to various kinds or crisis or trauma including substance abuse, mental health disorders, and/or homelessness.
Multi-lingual candidates or members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.

 

Department: Transportation
Location: Kent, WA
Work Schedule: 20 hours/week, Part-Time
Compensation: $27/hour
Benefits: Eligible- Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: February 2023
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary of the role::
The Hopelink Automotive Service Technician warrants someone who is driven and brings a strong work ethic to the team.
The "B" Level Service Technician completes routine repairs necessary for diagnosis, repair and service of medium and heavy-duty gasoline and diesel engines on buses, trucks, and automobiles. This role is also responsible for preventive maintenance inspections and general related repairs. These repairs include but are not limited to light engine work, transmissions, clutches, drive shafts, troubleshooting electrical systems, HVAC systems, steering & suspension systems while maintaining the life of the Fleet.
This role requires the candidate to obtain their CDL class C within 90 days of hire and pass a DOT medical exam. Training for CDL class C will be provided at no cost to employee. Applicants with a valid Washington State driver's license will be considered.

 

Department: Transportation
Location: Kent, WA
Work Schedule: 40 hours/week, Full-Time
Compensation: $27/hour
Benefits: Eligible- Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: February 2023
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary of the role::
The Hopelink Automotive Service Technician warrants someone who is driven and brings a strong work ethic to the team.
The "B" Level Service Technician completes routine repairs necessary for diagnosis, repair and service of medium and heavy-duty gasoline and diesel engines on buses, trucks, and automobiles. This role is also responsible for preventive maintenance inspections and general related repairs. These repairs include but are not limited to light engine work, transmissions, clutches, drive shafts, troubleshooting electrical systems, HVAC systems, steering & suspension systems while maintaining the life of the Fleet.
This role requires the candidate to obtain their CDL class C within 90 days of hire and pass a DOT medical exam. Training for CDL class C will be provided at no cost to employee. Applicants with a valid Washington State driver's license will be considered.

 

Department: Community Services
Location: Bellevue, Kirkland, Shoreline WA
Work Schedule: Full Time. 40 hours a week. Typical schedule is Monday – Friday 8:30am – 5pm. This is a hybrid role. We have multiple Eastside locations.
Compensation: $20.00 per hour
Benefits: Eligible- Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holiday and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs.
Open: July 5, 2022
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

Summary:
The Community Resource Specialist speaks with a high volume of clients one-on-one, determines client eligibility, and enrolls clients to receive programs including Energy Assistance grants and Food Bank Services. Help people eat and pay their energy bills and stay warm, staff are responsible for entering data accurately and efficiently into our internal database and managing client documentation in an organized and confidential manner. They provide excellent customer service to all and respond promptly to phone and e-mail inquiries. The Community Services Program is very fast paced and attention to detail is crucial. This position requires the ability to multi-task, stay calm under pressure and deescalate issues when necessary. Staff must be comfortable working with families and individuals that may be in crisis, suffer from mental illness, and/or are experiencing homelessness. This position offers paid training! Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.

 

Department:Adult Education
Location: Shoreline
Work Schedule: Part Time, 20 hours a week
Compensation: $23/hour - $25/hour DOE
Benefits: Not Eligible
Open: March 2023
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary
The GED/High School(HS+) Instructor teaches in the GED/HS+ program, a program designed to support adults and young adults with preparing to earn a GED or high school diploma. Hopelink GED/HS+ is in a time of growth and expansion! This position will help the program expand by offering classes at the Shoreline Hopelink center and online via Zoom, teaching a total of three evening classes per week. This position will use provided curriculum while also creating or choosing other course materials to support the learning goals and needs of diverse students.

The ideal candidate will be passionate about teaching math as well as teaching online and have a strong commitment to anti-racism, EDI (equity, diversity, and inclusion) and to using a trauma-informed approach.

This position also performs duties not directly related to teaching to support the overall Adult Education program, such as supporting students one-on-one in-person and virtually, coordinating volunteer tutors, entering attendance and student information in Hopelink’s client database, conducting outreach, assisting students with completing program intake forms, assisting with program orientations, and conducting CASAS testing.

Work from home available when on-site activities are not required. 

 

Department: Varies
Location: TBD
Work Schedule: Full Time or Part Time
Compensation: Depends on Position
Benefits: Benefit Eligible 30 hours or over
Open: Open
Closes: Open
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

SummaryWelcome to Hopelink! Come work for a mission and help end poverty.
You are invited to submit an application for future Hopelink career opportunities. Our recruiting team will review your application and contact you when a related position comes available.
Please indicate what type of position you are seeking and which Hopelink location is the best match for you. Our service centers are located in Redmond, Bellevue, Kirkland, Shoreline and Carnation. DART Transportation is located in Kent, WA.

We are often hiring for a variety of positions at Hopelink!
• Community Services – Housing & Case Management, Food Assistance, Energy & Financial Assistance, Financial Resiliency, Adult Education and Employment Services
• Transportation – DART direct operations (drivers), Mobility Management, and our Non-Emergency Medical Transportation Call Center
• Administrative teams – Finance, Facilities, I.T., Organizational Excellence, Human Resources, Communications, and Development (Fundraising)