Careers | Hopelink Hopelink

Careers

Careers

Join our team - Helping People and Changing Lives! Enjoy a friendly work environment among highly capable co-workers, with the rewards of helping families in need! We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.

Our Hopelink staff of 300 are dedicated to our mission and supporting the people we serve. We offer great benefits.

Benefits for eligible employees: • Medical• Dental• Long Term Disability• Basic Life Insurance • 401(k)• Paid Vacation & Sick Leave• Paid Holidays • Flexible Shifts • Wellness Program. Rewarding career opportunities and we'd love to hear from you!

Since 1971, Hopelink has served homeless and low-income families, children, seniors and people with disabilities in the north and east King County, WA. With service centers in Redmond, Bellevue, Kirkland, Shoreline and Sno-Valley (Carnation), we are the largest nonprofit organization in the area. Hopelink programs and services focus on five key areas: food, financial assistance, housing & family development, adult education & employment and transportation/mobility. Programs are aimed at helping people achieve stability, and helping them gain the skills and knowledge they need to exit poverty for good.

How to Apply:

Please view the job descriptions for a link on how to apply.

For additional information and tips on submitting an application with Hopelink, please visit our Application Help page. 
 

Hopelink is an equal opportunity employer committed to workforce diversity.

Current Opportunities

Department: Transportation
Location: Kent or Kirkland, WA
Work Schedule: Flexible schedule options (FT/PT and Split Shifts Available)
Compensation: $16.50-$18.00 DOE
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

If you have issues applying to this position please contact me directly at ashah@hopelink.org.

Hopelink has immediate openings for DART driver throughout King County at our Kent and Kirkland, WA location. This position will operate days, evenings and weekends on a fixed route with a flexible service area.

Get paid while you train for a new career in driving!

As a subcontractor working with King County Metro, Hopelink will pay your wages and training onsite in preparation for your CDL Class C with passenger endorsement license. Applicants with CDL A/B/C passenger endorsements are encouraged to apply!

 

Department: Brokerage Transportation
Location: Bellevue
Work Schedule: Full Time
Compensation: $16-17/hr
Benefits: Eligible
Open: June, 2019
Closes: June 21, 2019
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

If you have issues applying to this position please contact me directly at ashah@hopelink.org.

Summary: The Scheduler II position is an advanced technical position that reports directly to the Fulfillment Supervisor. The Scheduler II receives and assigns future and same day service requests, provides superior customer service, and works proactively with service partners to ensure that transportation occurs in a timely, safe, and efficient manner. The Scheduler II position also works with area school districts arranging transportation for homeless and special education school children. A successful candidate will be able to multi-task and be able to prioritize effectively. The Scheduler II also serves as a resource to other Transportation staff when needed.

 

Department: Housing and Case Management
Location: Bellevue
Work Schedule: Part Time
Compensation: $18.00 / hr. DOE
Benefits: Not Eligible
Open: May 31st
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The Case Manager provides assessment, advocacy, referrals and other support services to low income families. The primary goal is to help families through their own resilience to make positive life changes and substantial progress towards self sufficiency, with a focus on increasing income & obtaining and maintaining permanent housing.

 

Department: Transportation Brokerage
Location: Bellevue
Work Schedule: Full Time and Part Time
Compensation: $15.45/hour
Benefits: Benefits for eligible shifts: Medical/Dental, 401k retirement savings plan with employer matching, Paid Vacation/Holiday/Sick Leave, Employee Assistance and Employee Discount Programs
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

If you have issues applying to this position please contact me directly at ashah@hopelink.org.

Summary: The Customer Service Representative works closely with clients over the telephone in a nonprofit call center environment to determine eligibility for transportation and other services. Join a team of co-workers passionate about Hopelink’s vision to end poverty and promote self-sufficiency for all members of our community. The Customer Service Representative accurately configures account information in the database, and develops an appropriate solution with the client to meet to their needs. Serves as first level of client complaint resolution.

 

Department: Transportation
Location: Kent
Work Schedule: Full Time, Tuesday - Saturday, early morning schedule, see posting for details
Compensation: $16.50/hour
Benefits: Eligible
Open: May, 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The DART Vehicle Inspector performs pre and post trip inspections of Fleet vehicles to meet both DOT and FTA regulations. Inspects each vehicle prior to use, completes a report of satisfactory for safe operation and cleans interior and exterior of vehicle as needed. Responsibilities also include movement of vehicles within the service yard and organizing the order of departures based on direction from the control center. Work is approximately 80% vehicle inspections 10% parking of vehicles and 10% paperwork. Training provided. The ideal candidate will be detail oriented, organized, enjoys routine and consistency, and enjoys an early shift! This is a great opportunity to learn about vehicle inspection procedures for a future career in transportation.

 

Department: Brokerage Transportation
Location: Bellevue
Work Schedule: Full Time - prefer four 10hr shift schedule
Compensation: $17-$19/hr
Benefits: Eligible
Open: April 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

If you have issues applying to this position please contact me directly at ashah@hopelink.org.

Summary: The Off-Site Transportation Coordinator (OTC) combines client reservation screening with direct interaction with our subcontracted service providers. The OTC will work directly with the public and will be stationed primarily at facilities contracting with Hopelink for on-site services. The OTC position will also rotate through the Bellevue Transportation office. This position reports directly to the Operational Manager. This is a rotational role between Bellevue Hopelink Center, Seattle Children’s Hospital, UW Seattle Medical Center and Harbor View.

 

Department: Community Services
Location: Kirkland
Work Schedule: Part Time 20 hours per week
Compensation: $15.45
Benefits: Not Eligible
Open: June 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The Client Resource Specialist Part Time is one of the first points of contact at the Service Center’s Front Desk and is responsible for warmly greeting and welcoming all visitors in a fast paced, often busy environment. This position will work in conjunction with the full-time staff person during higher volume hours. They provide excellent customer service to clients, donors, visitors and staff, and are critical to ensure smooth operation of the center. This position requires the ability to multi-task, problem solve, be flexible, stay calm under pressure and deescalate issues when necessary. Must be comfortable working with individuals who demonstrate extreme or unpredictable behavior related to various kinds or crisis or trauma including substance abuse, mental health disorders, and/or homelessness.

 

Department: Transportation Program Support Team
Location: Bellevue
Work Schedule: Full Time
Compensation: $22/hour - $24/hour DOE
Benefits: Eligible
Open: June 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary

 

Department: Development
Location: Redmond
Work Schedule: Full Time
Compensation: $18/hour - $20/hour DOE
Benefits: Eligible
Open: May 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: Hopelink’s Development Specialist, Donor Relations position will support the growth, and health of the Individual Giving Department by taking ownership of a comprehensive donor relations program. The Specialist is responsible for providing operational support for the IG department, as well as high-level customer service and stewardship to our donors. Hopelink’s Development team is focused on providing donor-centered stewardship to a large donor base. The Development Specialist is a critical role in the team’s success, providing strategy, critical thinking, and excellent communication and interpersonal skills. This role will work under the direction of the Development Manager of Individual, Major and Planned Gifts. The ideal candidate will have knowledge of Development and/or fundraising processes, project coordination skills, and an operational focus. .

 

Department: Organizational Excellence
Location: Redmond
Work Schedule: Full Time
Compensation: $64k – $68k annually DOE
Benefits: Eligible
Open: May 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The Senior Manager of Quality Improvement works with the Director of Organizational Excellence to plan, organize, direct and lead Hopelink’s Quality Improvement initiative. The Sr. Manager will build strong collaborations with all Hopelink departments to implement systems designed to maximize the efficiency and effectiveness of all Hopelink processes. The role includes the design and development of systems throughout the organization to identify strategic priorities, implement quality solutions and develop a team of partners throughout the organization trained in the key concepts of project management, process improvement, Standard Operating Procedure development and quality process implementation. The Sr. Manager works collaboratively with the members of the Organizational Excellence Team and all agency leadership.

 

Department: Transportation
Location: Kent
Work Schedule: Full Time-M-F Hours(Early morning shift 5:30am-11:30am-Or Later afternoon shift 1:30pm-7:30pm)
Compensation: $16.50 - $17/hour + DOE
Benefits: Eligible shifts 30+ hours/week
Open: June 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

If you have issues applying to this position please contact me directly at ashah@hopelink.org.

Summary: The (ON DEMAND) Shuttle Van Driver provides safe, courteous and on-time transportation to customers in vans, minibuses or small buses, adhering to traffic regulations and maintaining schedules/routes. The driver communicates respectfully while providing excellent customer service to passengers. The Shuttle Van Driver must meet these qualifications: • Be at least 21 years old at the time you apply • Hold a valid Washington driver’s license, have a minimum of two years of experience providing customer service to the general public • Have an acceptable good standing driving record at the time of offer • Have reliable transportation to work • Be able to speak and write in English • Have an acceptable work history and employment reference and good driver's record Be available for early morning and late afternoon shifts.

 

Department: Transportation/Mobility
Location: Bellevue
Work Schedule: Full Time
Compensation: $17.75/hour - $19/hour DOE
Benefits: Eligible
Open: May 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: Hopelink’s Mobility Management team empowers people to change their lives by facilitating access to the community. We do this by (1) supporting the coordination of special needs transportation through cross-sector collaborations to improve transportation services and (2) providing travel education and resources to build awareness of existing transportation options. We work to make it easier for all people to get around King County through innovative, entrepreneurial, collaborative problem solving. The position provides staff support to key mobility management projects and initiatives and mobility coalitions as well as assists in the education and outreach of transportation resources. The Mobility Coordinator advocates for those who need transportation, facilitates discussion, teaches, connects and partners with organizations to champion transportation solutions. The ideal candidate will be resourceful, self motivated, and posses an enterprising spirit and passion for making an impact in the local community.

 

Department: Education and Employment
Location: Kirkland
Work Schedule: Part Time 35 hours per week
Compensation: $17.00-$18.00/hr
Benefits: Eligible
Open: May 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: Working under the supervision of the Employment Services Manager, the person in this position plays an integral role in supporting the employment and academic goals of our program participants. Supports individuals with enrolling for education & employment services. Processes referrals conducts intakes/orientations and completes enrollments to maximize the number of clients served and ensure a positive experience. Enters enrollment data for multiple programs in accordance with program eligibility & security requirements. Collects client data to report on program outcomes. Coordinates with Community Services staff and other community partners for client recruitment.

 

Department: Development
Location: Redmond
Work Schedule: Full Time
Compensation: $18/hr
Benefits: Eligible
Open: May 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The Development Program Coordinator will serve in two roles, first as liaison between the Volunteer Program, volunteers, and Hopelink teams who utilize volunteers (volunteer supervisors) throughout the agency. This position provides administrative and coordination support through data and file management, orientation, and outreach participation. Working directly with volunteer supervisors, the Coordinator helps ensure that volunteer needs are identified and met. Secondly, acts as administrative support to the VP Advancement & External Relations and the Development team by supporting team activities; scheduling meetings, preparing materials, maintaining supplies, and assisting with various fundraising/donor events. The ideal candidate brings excellent customer service skills and a flexible, positive attitude. Must be comfortable juggling and prioritizing the needs of multiple stakeholders.

 

Department: Facilities
Location: Redmond
Work Schedule: Full Time 40 hours per week
Compensation: $16.00-$18.00/hr DOE
Benefits: Eligible
Open: June 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The Facilities Maintenance Assistant provides general maintenance and clean-up services at Hopelink’s facilities. Exterior upkeep of Hopelink properties is priority. The Facilities Maintenance Assistant will also assist with minor maintenance requests or issues and work with outside business partners including vendors and other personnel serving the properties as needed. This position reports to the Facilities Manager and interacts with Hopelink employees, clients, residents, tenants, and guests in a professional manner with the highest level of customer service and a positive, will-do attitude. The Facilities Maintenance Assistant is customer service-oriented and committed to providing customers and tenants with exceptionally well-kept premises and a great experience.

 

Department: Education and Employment
Location: Shoreline
Work Schedule: Full Time 40 hours per week
Compensation: $19.00-$21.00/hr DOE
Benefits: Eligible
Open: June 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The Employment Specialist provides direct services to low-income individuals by helping job seekers identify, work toward, and reach their employment goals. Services include individualized coaching, advanced job search strategies, career pathing, resume guidance, interviewing practice, and non-technical skills development. The Employment Specialist conducts community outreach and workshops, both for Hopelink clients and other individuals. The Employment Specialist works collaboratively with employees across the organization and with outside partners to ensure effective support for their clients. This is not a Human Resources position.

 

Department: Community Services
Location: Bellevue
Work Schedule: FT Monday 11:30am-8pm, Tuesday-Friday 8:30-5pm
Compensation: $20.45
Benefits: Eligible
Open: June 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The Food Bank Supervisor provides coordination of the food program at a specific center; provides guidance, direction, and supervision to volunteer staff. Responsible for weekly ordering of fresh and non-perishable food from multiple sources, maintains food bank inventory and overall cleanliness of food bank. Performs client intake, determines client eligibility, and provides appropriate information and referral. The Food Bank Supervisor provides leadership for the volunteer staff and sets the tone for culturally competent and client focused customer service for all food bank participants.

 

Department: Facilities
Location: Redmond
Work Schedule: Full Time
Compensation: $55k – 57k annually DOE
Benefits: Eligible
Open: June 2019
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: This position leads a coordinated effort to create and maintain a culture of safety resulting in safe work practices and the reduction of injuries and hazards to employees, sub-contractors, clients and volunteers. This position creates, implements and tracks programs to assure regulatory compliance in areas related to safety and risk management. Duties include identifying the risk and safety exposures facing the organization, evaluating and implementing appropriate risk control options and collaborating with internal/external stakeholders to create policies, plans, procedures and training curriculum related to safety incident prevention, employee safety, risk transfer, emergency response, natural hazards mitigation and business continuity.