Who we are: Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities in North and East King County. With service centers in Redmond, Bellevue, Kirkland, Shoreline and Sno-Valley (Carnation), we are the largest nonprofit organization in the area.
Hopelink Mission: Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all.
Hopelink Values: Growth & Human Potential, Relationships Built in Trust, Culture of Belonging, Quality of Our Work, Community-Centered, Fiscal & Data Stewardship
What we do: Hopelink’s programs work in tandem to fill gaps, supporting each family or individual’s unique needs. These include food assistance, energy assistance, financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities.
Join us: Enjoy a friendly work environment with an amazing group of highly capable co-workers dedicated to our mission and values. We foster a welcoming environment where everyone’s diverse beliefs and perspectives are respected, valued, and used to strengthen our programs and systems. Join us in making a difference in our community!
Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package!
We offer great benefits. Benefits for eligible employees: Medical, Dental, Long Term Disability, Basic Life Insurance, 401(k), Paid Vacation & Sick Leave, Paid Holidays, Part Time & Wellness Programs, Internal Career Advancement Opportunities, Training Classes, Professional Development, Leadership Development, Career Path Coaching and Annual Performance Reviews with Merit Increase Opportunities.
“Working with two great teams at Hopelink, I feel thankful for the opportunity to grow and learn in a career I love, supported by amazing colleagues providing essential transportation services.”
-Carrie, Driver Trainer
“At Hopelink, we work together with compassion and no hidden agendas, all focused on helping others with trauma-informed care.”
-Jim, Employment Specialist
“Starting part-time and growing into a full-time position, I now lead English language programs at Hopelink, surrounded by an amazingly talented and inclusive team.”
-Lenise, Education Program Supervisor
How to Apply
A unique link to apply is included in each job description below.
For additional information and tips on submitting an application with Hopelink, please visit our Application Help page.
Hopelink is an equal opportunity employer committed to workforce diversity.
Having trouble applying for a job? Click here for help.
Current Opportunities
Transportation
Title: Public Transportation Driver Supervisor
Location(s):
- Kent, WA
- Redmond, WA
Work schedule:
- During training – Monday through Friday 7:00am-4:30pm
- After training – Must have open availability including weekends
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
The career opportunity:
The DART Transit Supervisor oversees a team of 10 – 20 DART Bus Drivers in King County, a diverse staff serving diverse populations. The DART Transit Supervisor leads the problem-solving, field training, troubleshooting, performance management, employee relations, and monitoring of drivers; may also be responsible for driver scheduling or recruiting/hiring.
How you will be compensated: $30.00 per hour DOE
Title: DART Dispatcher
Shift & Location:
-
- All training will take place at the Hopelink Transportation Yard in Kent, Monday through Friday from 9:00-5:30.
- Once training is complete, the position will be located at the brand-new Hopelink Willows Base Transportation Yard located in Redmond WA
- Monday-Friday 12:00pm – 9:00pm
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
The career opportunity:
The DART Dispatcher maintains radio contact with transit operators, receives and records trip information, schedules trips to vehicles, resolves on-the-road problems or refers problems to others for resolution. Works closely with other dispatchers in a team environment. The ideal candidate brings customer service experience, a proficiency in MS Office, and an ability to learn Hopelink scheduling software.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $25-$26 per hour
- New Hire Incentive: $3,000
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
Title: CDL Bus Driver
Multiple Locations Available: Kent WA
Work schedule:
During Training: Monday-Friday 7:30am to 4:00pm
Multiple shifts available after training!
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
The career opportunity:
The Hopelink CDL Bus Driver provides safe, courteous, and on-time transportation to customers in vans, minibuses, or small buses, adhering to traffic regulations and maintaining schedules/routes. The driver communicates respectfully while providing excellent customer service to passengers.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: starting at $24 to $26 DOE
- New Hire Incentive: $4,500
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: CDL Bus Driver
Multiple Locations Available: Redmond WA
Work schedule:
During Training: Monday-Friday 7:30am to 4:00pm
Multiple shifts available after training!
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
The career opportunity:
The Hopelink CDL Bus Driver provides safe, courteous, and on-time transportation to customers in vans, minibuses, or small buses, adhering to traffic regulations and maintaining schedules/routes. The driver communicates respectfully while providing excellent customer service to passengers.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: starting at $24 to $26 DOE
- New Hire Incentive: $4,500
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: NEMT Customer Service Representative
Location: Bellevue, WA. This is an onsite only position.
Work Schedule: Full time, Thursday – Monday, 11:00pm – 8:00am
Initial training for this position lasts approximately two months with a schedule of Monday-Friday, 8:00am-5:00pm.
Click here to view the posting and to apply.
The career opportunity: The Non-Emergency Medical Transportation (NEMT) Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine which transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.
The ideal candidate brings great communication skills, a customer service mindset, and a passion for helping people. Bilingual candidates are encouraged to apply. All career level candidates are welcome to apply.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $23.00/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: NEMT Customer Service Representative
Location: Bellevue, WA. This is an onsite only position.
Work Schedule: Full time, Monday – Friday 8:00am – 5:00pm
Click here to view the posting and to apply.
The career opportunity: The Non-Emergency Medical Transportation (NEMT) Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine which transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.
The ideal candidate brings great communication skills, a customer service mindset, and a passion for helping people. Bilingual candidates are encouraged to apply. All career level candidates are welcome to apply.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $23.00/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: Mobility Coordinator – Snoqualmie Valley
Location: Carnation, WA with regular travel throughout Snoqualmie Valley for in-person outreach. Occasional travel to Redmond for team meetings.
Work schedule: Full time, 40 hours per week, Hybrid/Remote with approximately 70% remote and 30% in-person. Occasional evening or weekends for outreach events with option to flex time.
CLICK HERE TO SEE THE FULL POSTING OR TO APPLY
The career opportunity:
Hopelink’s Mobility Management team empowers people to change their lives by facilitating access to the community. We do this by (1) providing travel education and resources to build awareness of existing transportation options; (2) supporting the coordination of specialized transportation through cross-sector collaborations; and (3) gathering data and needs assessment to recommend and implement improved services. We work to make it easier for all people to get around King County through innovative, collaborative problem solving.
The position provides staff support to key mobility management projects and initiatives and mobility coalitions as well as assists in the education and outreach of transportation resources. The Mobility Coordinator advocates for those who need transportation, facilitates discussion, teaches, connects, and partners with organizations to champion transportation solutions. The ideal candidate will be resourceful, self-motivated, and possess an enterprising spirit and passion for making an impact in the local community. Bilingual and bicultural candidates are encouraged to apply.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $26/hour ($27/hour for bilingual language skills)
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: After Hours Transportation Scheduler I
Location: Bellevue, WA. This is an onsite only position.
Work schedule: Full time Wednesday – Sunday, 10:30am – 7:30pm
Click here to view the posting and to apply.
The career opportunity: The Non-Emergency Medical Transportation (NEMT) Scheduler I works proactively with transportation service partners to ensure that client transportation occurs in a timely, safe, and efficient manner. The Scheduler I is responsible for receiving and dispatching same-day service requests using Hopelink’s Customer Service Center scheduling software, providing superior customer service, and identifying service gaps to ensure that vehicle efficiency is maximized. Additionally, the Scheduler I documents eligibility data and service needs, provides referral information and assistance for callers who are ineligible for services, and serves as a first line of resolution for customer complaints.
The ideal NEMT Scheduler I candidate will have experience in dispatching and/or scheduling transportation, some familiarity with scheduling software, and possesses a keen eye for detail. They should also bring strong customer service skills for interacting with internal and external partners and be adept at multi-tasking.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $23.75/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Community Services
Title: Case Manager-3 openings
Location: North and East King County (Bothell, Kenmore, Bellevue and Redmond)
Work Schedule: Full Time, 40 hours a week, Typically Monday – Friday 8:30am – 5pm or 9:30am-5:30pm(flex). The initial 2-week training is in-person at a Hopelink worksite. After training, hybrid with some in-person and some remote schedule options available. (typically, 3 days onsite and 2 days remote). Some flexibility on determining schedule. Case Managers may need to provide client coverage at other Hopelink sites.
The career opportunity:
Hopelink provides vital resources to people experiencing financial and housing instability in our community. The Case Manager provides assessment, advocacy, referrals, and other support services to low-income families in shelter, transitional, non-time limited housing programs as well as community-based settings. The primary goal is to help families through their own resilience to make positive life changes and substantial progress towards self-sufficiency, with a focus on increasing income & obtaining and maintaining permanent housing.
The ideal candidate will be flexible, compassionate, excited to learn, and is a team player who works well in a collaborative team environment alongside community partners. A combination of on-site and remote options is available for this role after training period is complete and job proficiency is demonstrated. Case Managers may need to provide client coverage at other Hopelink sites.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $25.00 / hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: Program Supervisor – Food Harvest
Location: Kirkland, with regular travel to other Hopelink sites and partner sites (East and North King/Snohomish counties)
Work schedule: Full Time, 40 hours per week, In-person/onsite. Regular evenings and occasional weekends with flex time options. Evening and weekend availability a must.
CLICK HERE TO SEE THE FULL JOB POSTING OR TO APPLY
The career opportunity:
As part of the Hopelink Food Program, Hopelink Harvest increases access to healthy and locally grown food at Hopelink and other food pantries in our service area. Throughout the entire year, the Program Supervisor – Food Harvest is responsible for coordinating Hopelink’s efforts to bring fresh produce from local farms, gardens, and farmers markets into Hopelink marketplaces and partner food pantries. This position helps develop and coordinate educational opportunities around gardening and healthy eating for Hopelink communities.
This position works with our food team, volunteers, and clients at our no cost food assistance markets, providing coverage for our multiple food distribution points, including our five marketplaces and mobile market sites. Approximately 65 percent of this role is client, donor, and volunteer facing (in food markets, farm fields, delivering gleaned food, and building orders) the remaining 35 percent is administrative, and is spent within an office environment. Balance of percentages may change depending on the time of year.
The ideal candidate is passionate about making farm fresh produce available so all families can access seasonally fresh, healthy, and culturally appropriate food. A love of fruit and vegetables, knowledge about farming or gardening, and excellent leadership, outreach with farms, and interpersonal skills are keys to success.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $26.39/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Administration & Facilities
Check Back for Openings
Development
Title: Development Manager – Institutional Giving
Location: Redmond, WA
Work schedule: Full Time, 40 hours/week, Monday – Friday, 8:30am-5:00pm (Some flexibility to flex hours for evenings or occasional weekend events.) Hybrid means 3 days onsite and 2 days remote.
The career opportunity:
The Development Manager – Institutional Giving is responsible for leading Hopelink’s strategy to secure and grow funding and in-kind contributions from corporate, foundation, and community partners. This role manages the development and execution of two major annual campaigns—End Summer Hunger and Lend a Helping Hand—and provides strategic oversight for the organization’s institutional giving and high-profile community events.
Reporting to the Director of Development – Operations, the Development Manager – Institutional Giving collaborates closely with the Development Manager – Individual Giving and Director of Communications to align strategies across departments. The role also leads high-level logistics for key events including the Reaching Out Celebration, Farm Fresh Feast, and Neighborhood Fair, and may manage external contractors or vendors related to those events.
The Development Manager is a member of the Development Leadership Team and works collaboratively across departments. They directly supervise the Development Officer – Corporate Relations, the Development Specialist – Community Engagement and Development Coordinator – Operations
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $86,000-$88,000 range per year, annual salary, DOE
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Future Opportunities
Welcome to Hopelink! Come work for a mission and help end poverty.
You are invited to submit an application for future Hopelink career opportunities. Our recruiting team will review your application and contact you when a related position comes available.
Please indicate what type of position you are seeking and which Hopelink location is the best match for you. Our service centers are located in Redmond, Bellevue, Kirkland, Shoreline and Carnation. DART Transportation is located in Kent, WA.
We are often hiring for a variety of positions at Hopelink!
- Community Services – Housing & Case Management, Food Assistance, Energy & Financial Assistance, Financial Resiliency, Adult Education and Employment Services
- Transportation – DART direct operations (drivers), Mobility Management, and our Non-Emergency Medical Transportation Call Center
- Administrative teams – Finance, Facilities, I.T., Organizational Excellence, Human Resources, Communications, and Development (Fundraising)
Hopelink programs and services focus on 5 key areas: Food, financial & energy assistance, housing & family development, adult education & employment and transportation/mobility. We are the largest nonprofit organization in the Eastside area, every year we serve over 65,000 homeless and low-income families, children, seniors and people with disabilities, and have been since 1971. Programs are aimed at helping people achieve stability and helping them gain the skills and knowledge they need to exit poverty for good.
Come work for a mission and help end poverty. You are invited to submit an application for future Hopelink career opportunities. Our recruiting team will review your application and contact you when a related position comes available.
CLICK HERE TO APPLY TO FUTURE OPPORTUNITIES