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From critical trips to kidney dialysis and chemotherapy treatments for cancer patients, to daily trips to Children’s Hospital and for seniors who must have routine medical visits to avoid nursing homes, transportation can make the crucial difference between being homebound and isolated, or healthy and active.
Hopelink Transportation includes three programs: DART Transit, Medicaid Transportation and Mobility Management.
Hopelink provides public DART Transit through a contract with King County Metro. DART offers bus routes in some neighborhoods using mini buses that can go off regular routes to pick up and drop off passengers. DART operates on a fixed schedule, but one that has more flexibility than regular Metro Transit buses. Standard public transit fare applies to this service.
To schedule a DART ride, please submit a request through the DART Ride Request page, or call 866.261.DART during the specified hours that can be found on the DART Ride Request page.
Hopelink also brokers Non-Emergency Medical Transportation in King and Snohomish counties for medical services covered by Medicaid.
For more information, or to request a ride in King or Snohomish County, please visit our Medicaid Transporation page.
To check the status of a ride, cancel a trip, provide feedback or to let Hopelink know your ride is late, visit our MyRideOnline page.
To request a ride by fax, please use this downloadable form: Trip Request Form
Transportation companies interested in providing services should download this application form.
Hopelink’s Mobility Management team provides education and resources through three travel training programs in King County: Travel Ambassadors, Mobilize! Public Transit Orientation, and Getting Around Puget Sound (GAPS).
Hopelink provides trip coordination and promotion for the Community Van through a contract with King County Metro. This service provides shared rides, either one-time or recurring, to popular destinations and are available throughout the day, evening and on weekends. Trips must be scheduled in advance through a local Community Transportation Coordinator (CTC). To request a seat, or to work with your CTC to propose a new trip, call 425.943.6760 during business hours. Vans are driven by volunteer drivers. Click here for full details.
Do you or someone you know who is a veteran or military service member face transportation challenges? There are many transportation options available to veterans and service members, however, many are not aware of the options beyond public transit.
VetsGO is designed to serve as a single web destination for veterans, service members, and their families to access the available transportation options in King County, Washington and the adjoining counties in the central Puget Sound region.
FindARide.org is an online resource for transportation services in the central Puget Sound region. Transportation options include public transit, special needs transportation, and community shuttles. FindARide.org was envisioned as a gateway to transportation options in the Puget Sound area. The site was created and managed by Sound Transit until 2015, and is now a service of Hopelink.
Transportation Customer Complaint Policy
Transportation Complaint Form
Hopelink compliant forms can be made available in these languages upon request: Amharic, Chinese (Simplified), Korean, Russian, Somali, Spanish, Tagalog, and Vietnamese.