Careers | Hopelink

Careers

Careers

Join our team - Helping People and Changing Lives! Enjoy a friendly work environment among highly capable co-workers, with the rewards of helping families in need! We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included. Our Hopelink staff of 295 are dedicated to our mission and supporting the people we serve; we offer great benefits, rewarding career opportunities and we'd love to hear from you!

Since 1971, Hopelink has served homeless and low-income families, children, seniors and people with disabilities in the north and east King County, WA. With service centers in Redmond, Bellevue, Kirkland, Shoreline and Sno-Valley (Carnation), we are the largest nonprofit organization in the area. Hopelink programs and services focus on five key areas: food, financial assistance, housing & family development, adult education & employment and transportation/mobility. Programs are aimed at helping people achieve stability, and helping them gain the skills and knowledge they need to exit poverty for good.

How to Apply:

Please view the job descriptions for a link on how to apply.

For additional information and tips on submitting an application with Hopelink, please visit our Application Help page. 
 

Hopelink is an equal opportunity employer committed to workforce diversity.

Current Opportunities

Department: Transportation
Location: Kent or Kirkland, WA
Work Schedule: Flexible schedule options (FT/PT and Split Shifts Available)
Compensation: $16.25 - $17.00DOE
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Hopelink has immediate openings for DART Community and Shuttle drivers throughout King County at our Kent and Kirkland, WA location. This position will operate days, evenings and weekends on a fixed route with a flexible service area.

Get paid while you train for a new career in driving!

As a subcontractor working with King County Metro, Hopelink will pay your wages and training onsite in preparation for your CDL Class C with passenger endorsement license. Applicants with CDL A/B/C passenger endorsements are encouraged to apply!

To be eligible, you must be...

  • Be at least 21 years old at the time you apply and able to lift and pull up to 40 pounds
  • Hold a valid Washington driver’s license, and have the ability to obtain a CDL Learner’s Permit with Passenger Endorsement
  • Have a minimum of two years of experience providing customer service to the general public
  • Have an acceptable driving record at the time of offer
  • Any of the following violations within the last five years will automatically disqualify you from consideration:
  • Reckless or negligent driving
  • DWI/DUI (driving while under the influence of alcohol or drugs)
  • Hit-and-run incident
  • Vehicular homicide or vehicular assault
  • Open container citation
  • More than one “at fault” accident within the past year
  • Suspended license for moving violations
  • Reliable transportation to report on-time to work
  • Be able to speak and write in English
  • Verifiable acceptable work history and employment references

 

Department: Transportation Brokerage
Location: Bellevue
Work Schedule: Part-Time Work Schedule: 1pm-5pm, Monday - Friday During the first two weeks of training all Part-Time Customer Service Representatives are required to work 8am-5pm Monday - Friday
Compensation: $15.45/hr
Benefits: Not Eligible
Open: May 2018
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: Hopelink is the largest nonprofit in the area, serving homeless and low-income families since 1971. Hopelink programs focus on helping individuals to achieve stability and gain the skills needed to exit poverty for good.
The Customer Service Representative works closely with clients over the telephone in a nonprofit call center environment to determine eligibility for transportation and other services. Join a team of co-workers passionate about Hopelink’s vision to end poverty and promote self-sufficiency for all members of our community.
The Customer Service Representative accurately configures account information in the database, and develops an appropriate solution with the client to meet to their needs. Serves as first level of client complaint resolution.

 

Department: Transportation Brokerage
Location: Bellevue
Work Schedule: Full Time
Compensation: $15.45/hour
Benefits: Benefits for eligible shifts: Medical/Dental, 401k retirement savings plan with employer matching, Paid Vacation/Holiday/Sick Leave, Employee Assistance and Employee Discount Programs
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: The Customer Service Representative works closely with clients over the telephone in a nonprofit call center environment to determine eligibility for transportation and other services. Join a team of co-workers passionate about Hopelink’s vision to end poverty and promote self-sufficiency for all members of our community.
The Customer Service Representative accurately configures account information in the database, and develops an appropriate solution with the client to meet to their needs. Serves as first level of client complaint resolution.

 

Department: Administration/HR
Location: Redmond
Work Schedule: Full Time
Compensation: $17/hour - $18.50/hour DOE
Benefits: Eligible
Open: April 2018
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: Coordinates department processes and provides administrative support for the Human Resources Department. As a key contact person for HR inquiries, the HR Coordinator provides excellent customer service to staff, volunteers, vendors and clients; creates a welcoming, approachable, and supportive environment. This position owns the HR database processes including: benefits enrollments, new hire set-up, and employee status changes, etc.
Characteristics critical to success in the position include: an ability to handle employee matters with a high degree of accuracy, professionalism and confidentiality. The ideal candidate will have a keen attention to detail and the ability to systematically manage multiple processes, prioritize tasks, and adjust to shifting priorities.

 

Department: Transportation/Mobility
Location: Bellevue
Work Schedule: Full Time
Compensation: $17hr - $18/hr DOE
Benefits: Eligible
Open: May 2018
Closes: When filled
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!

 

Summary: Hopelink’s Mobility Management team empowers people to change their lives by facilitating access to the community. We do this by (1) supporting the coordination of special needs transportation through cross-sector collaborations to improve transportation services and (2) providing travel education and resources to build awareness of existing transportation options. We work to make it easier for all people to get around King County through innovative, entrepreneurial, collaborative problem solving.

The position provides staff support to key mobility management projects and initiatives and mobility coalitions as well as assists in the education and outreach of transportation resources. The Mobility Coordinator advocates for those who need transportation, facilitates discussion, teaches, connects and partners with organizations to champion transportation solutions. The ideal candidate will be resourceful, self motivated, and posses an enterprising spirit and passion for making an impact in the local community.