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Schedule a phone appointment by clicking the link above or by calling 425.658.2592.
Scheduling online is the fastest and easiest way to get an appointment. Appointments are released each week on Mondays at 9:00am, so this is the best time to try to schedule. If the appointments are filled, try again the following Monday. Please keep in mind that we serve many households each year, all trying to receive help, so it may take several attempts before you can schedule an appointment. Appointments are in highest demand in the fall.
Hopelink is now trying a new method of applying for LIHEAP and/or PSE HELP assistance by offering participants the ability to complete their own application and dropping it along with copies of required documentation to your local Hopelink center.
You can now apply for water assistance with Hopelink. If you are interested, please include the most recent water/wastewater bill in your name with your application.
If you fill out your own packet and drop it off at a center, you will not need a phone appointment. If you are not sure what documents to include with your packet, you can make a phone appointment instead and a specialist will help you figure out what you need.
Hopelink centers are currently closed to the public, but each location has a secure document drop-box outside the front doors. Energy Application Packets can be dropped in a Hopelink document drop-box, mailed to your local center, or emailed to the Energy Program. Email packets to EnergyPrograms@hopelink.org.
Hopelink may be able to provide up to $1,000 of your home heating costs each year. If you qualify for the program, you can receive assistance even if you are not behind on your bill and/or have not received a shut-off notice. The goal of Hopelink’s energy program is to keep members of our community safe and warm, and to contribute to a stable home environment. We believe a household should never have to choose between heat and electricity or other necessities, such as food, health care, or shelter. Energy assistance funds enable our community members to devote their resources to other crucial expenses. Funding is currently plentiful and we encourage those who live in our service area to schedule an appointment. Eligible households with the highest heat costs receive the greatest assistance.
Hopelink may be able to provide up to $2,500 toward past-due balances on your water and/or wastewater bills. This one-time grant may be able to bring your balance back up to $0.
Grants range from $100 to $1,000 per household, and vary from year to year based on:
LIHEAP (Low-Income Home Energy Assistance)
Funding Available October through mid-September each year
LIHEAP grants can also cover situations where your heat bill is included as part of your rent.
PSE HELP (Puget Sound Energy - Home Energy Lifeline Program)
The PSE HELP Grant is available to Puget Sound Energy Customers. PSE Customers may qualify for both LIHEAP and PSE HELP.
People who have been disconnected or have less than a 10-day supply of oil, wood or propane, should call their nearest center to schedule an emergency appointment: Click Here to Find a Hopelink Center Near You!
In addition, those who have a disconnection notice should contact their energy provider immediately.
|Puget Sound Energy (PSE)||1.888.225.5773|
|Seattle City Light (SCL)||206.684.3000|
To view Hopelink's service areas and for more information on how to apply and what documents you will need, please click the drop-downs to reveal more information:
You must live within one of the following zip codes in order to qualify for Energy Assistance through Hopelink. If you live within the following zip codes, please proceed to the "Income Eligibility" chart below.
|Hopelink Service Areas|
|98004||98012 *||98029||98052||98072 *||98160|
For the October 2022 - September 2023 Energy Season:
Income Eligibility by Household Size
|Household Size||LIHEAP (150% FPL)||PSE HELP (80% AMI)|
|1||LIHEAP: $1,699 or less||PSE HELP: $5,563 or less|
|2||LIHEAP: $2,289 or less||PSE HELP: $6,354 or less|
|3||LIHEAP: $2,879 or less||PSE HELP: $7,150 or less|
|4||LIHEAP: $3,469 or less||PSE HELP: $7,942 or less|
|5||LIHEAP: $4,059 or less||PSE HELP: $8,579 or less|
|6||LIHEAP: $4,649 or less||PSE HELP: $9,213 or less|
|7||LIHEAP: $5,239 or less||PSE HELP: $9,850 or less|
|8||LIHEAP: $5,829 or less||PSE HELP: $10,483 or less|
|Additional Household Members:||Full LIHEAP Guidelines||Full PSE HELP Guidelines|
If your household income qualifies for Energy Assistance, please proceed to the "Ways to Apply" drop-down below.
Schedule an appointment by clicking the link above or by calling 425.658.2592. Scheduling online is the fastest and easiest way to get an appointment. Appointments are released each week on Mondays at 9:00am, so this is the best time to try to schedule. If the appointments are filled, try again the following Monday. Please keep in mind that we serve many households each year, all trying to receive help, so it may take several attempts before you can schedule an appointment. Appointments are in highest demand in the fall.
Hopelink is now trying a new method of applying for energy assistance by offering participants the ability to complete their own application and drop it off along with copies of required documentation to your local Hopelink center! If you would like to complete an application packet on your own, you can download it here.
Hopelink Centers are currently closed to the public, but each center has a secure document drop-box outside the front doors. Energy Application Packets can be dropped in a Hopelink drop-box, mailed to your local center, or emailed to the Energy Program. Email packets to EnergyPrograms@hopelink.org.
If you have a phone appointment, you do not need to turn in a completed packet before your appointment; your specialist will go over what documents they need from you during your call. If you have already turned in a completed packet, you do not need to make a phone appointment. If you are unsure which method is best for you, we recommend making a phone appointment and a specialist will help you apply.
Our goal is to get funds to you as quickly as possible. Having all your documents collected at the time of your phone appointment may help us process your application faster. If you are not sure what documents you need or do not have documentation of your income, your specialist will help you figure out what paperwork you need during the appointment. They can also help you find the easiest way to send in your documents. Please see this checklist of needed paperwork to have ready: ENERGY ASSISTANCE CHECKLIST. If you are also applying for water assistance, please include the most recent water bill in your name with the rest of your documents.
An application may take up to 6 weeks to complete. Continue paying bills and/or make payment arrangements to prevent disconnection. Once complete, Hopelink will send a letter informing applicants whether they qualify.