Since 1971, Hopelink has served homeless and low-income families, children, seniors and people with disabilities in the north and east King County, WA. With service centers in Redmond, Bellevue, Kirkland, Shoreline and Sno-Valley (Carnation), we are the largest nonprofit organization in the area. Hopelink programs and services focus on five key areas: food, financial & energy assistance, housing & family development, adult education & employment, and transportation/mobility. Programs are aimed at helping people achieve stability and helping them gain the skills and knowledge they need to exit poverty for good.
Join our team and enjoy a friendly work environment with an amazing group of highly capable co-workers. We are actively building an environment that welcomes and encourages the success of all individuals when the diversity of people, beliefs, and values are included. Hopelink offers internal career opportunities, professional development, leadership development, and career path coaching.
Our Hopelink staff of over 300 are dedicated to our mission and supporting the people we serve.
We offer great benefits. Benefits for eligible employees: Medical, Dental, Long Term Disability, Basic Life Insurance, 401(k), Paid Vacation & Sick Leave, Paid Holidays, Part Time & Wellness Programs, Career Advancement Opportunities.
“Working with two great teams at Hopelink, I feel thankful for the opportunity to grow and learn in a career I love, supported by amazing colleagues providing essential transportation services.”
-Carrie James, Driver Trainer
“At Hopelink, we work together with compassion and no hidden agendas, all focused on helping others with trauma-informed care.”
-Jim Boland, Employment Specialist
“Starting part-time and growing into a full-time position, I now lead English language programs at Hopelink, surrounded by an amazingly talented and inclusive team.”
-Lenise Lewis, Education Program Supervisor
How to Apply
A unique link to apply is included in each job description below.
For additional information and tips on submitting an application with Hopelink, please visit our Application Help page.
Hopelink is an equal opportunity employer committed to workforce diversity.
Having trouble applying for a job? Click here for help.
Current Opportunities
Transportation
Being a Hopelink DART driver is about so much more than just driving. It’s an opportunity to build a stable career with dependable pay, develop lifelong skills, make a difference in your community, and be a part of a workplace passionate about supporting others. From paid Commercial Driver License (CDL) training to excellent pay and benefits, applying to become a driver with Hopelink is a direct route to a career you can count on for years to come – and have fun along the way.
CLICK HERE TO LEARN MORE AND TO APPLY!
The career opportunity:
Base out of our Kent Transportation Yard, the DART Driver Trainer provides safety and route training to Direct Operations drivers. The DART Driver Trainer performs all regular training functions to prepare an individual for the driver position and provides leadership, guidance and training to drivers with various levels of experience (including drivers with a CDL and drivers without a CDL) with an emphasis on safety and customer service.
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Location: Kent, WA
Schedule: Full-Time, Monday through Friday, WEEKENDS OFF!
Compensation: $28-$31 hourly (DOE)
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.
Location: Kent, WA
Available Shift:
- MULTIPLE SHIFTS AVAILABLE
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Salary Range: $29.33 To 30.29 Hourly
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus, up to 7 paid float days available to use immediately: dependent on hire date and hours/week.
- Medical, Dental, and Vision benefits after 1 month waiting period.
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes.
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching.
- Annual Performance Reviews with Merit Increase Opportunities.
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Summary: The Field Service Supervisor oversees a team of 10 – 20 DART Bus Drivers in King County, a diverse staff serving diverse populations. The Field Service Supervisor leads the problem-solving, field training, troubleshooting, performance management, employee relations, and monitoring of drivers; may also be responsible for driver scheduling or recruiting/hiring.
The career opportunity:
The Hopelink Automotive Service Technician will perform work in the diagnosis, repair and service of automobiles, medium and heavy-duty trucks, buses and gasoline and diesel engines. This role is primarily responsible for preventive maintenance inspections and related repairs.
The ideal candidate will bring previous experience in an automotive shop setting with diagnosing and troubleshooting large vehicles and CDL knowledge.
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Location: Kent, WA
Schedule: Full-Time, Monday through Friday, WEEKENDS OFF!
Compensation: $26 – $36 hourly (DOE)
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.
Make an impact in your community! Hopelink programs focus on food, financial assistance, transportation/mobility, housing & family development, adult education & employment. Programs are aimed at helping people achieve stability and gain the skills and knowledge they need to exit poverty. Join us!
The career opportunity: Customer Service Rep new hires have 30 days paid training. Pay $23.00 hr.
Work Schedule: Full time: 4/10’s weekend shift. Fridays, Saturdays, Sundays, and Mondays from 6am to 5pm.
The Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine what transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector. Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply. All career level candidates welcome to apply.
Examples of what you will be doing:
- Respond to inquiries via calls, web chats, and other channels to collect client information for transportation requests.
- Guide clients through eligibility screening, identifying required documents and resources for verification and service suitability.
The career opportunity:
The DART Fleet Vehicle Detailer ensures that all interior & all exterior surfaces of buses and vehicles are sanitized, washed and detailed using proper personal protective equipment (PPE), including gloves, safety goggles and other protective equipment. This position may require some overtime, but overtime is not guaranteed. Detailers provide automotive interior and exterior cleaning services that meet company or client specifications. They handle everything from a simple wash and vacuum to more intensive cleaning jobs, including hand washing vehicles, steaming and deodorizing interiors.
CLICK HERE TO SEE THE COMPLETE POSTING AND TO APPLY!
Location: Kent, WA
Schedule: Full-Time, Monday through Friday, WEEKENDS OFF!
Benefits: Full benefits eligible including: medical, dental, vision, life insurance, long term disability, paid vacation, holidays and sick leave, 401k retirement savings plan with employer matching, employee assistance and employee discount programs. Hopelink offers internal career opportunities, various trainings, professional development, leadership development, and career path coaching.
Title: Customer Service Representative
Location: Bellevue, WA
Work Schedule: Full time: Monday – Friday 8am – 5pm
Summary of the Customer Service Representative:
The Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine what transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.
Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply. All career level candidates welcome to apply.
Community Services
Title: Center Manager – Kirkland Northshore Center
Location: Kirkland, WA
Work schedule: Full time, 40 hours per week, mostly in-person/onsite with occasional remote work from home opportunities on Fridays
CLICK HERE TO SEE THE FULL POSTING OR TO APPLY
The Center Manager is responsible for the general oversight of the Service Center. Directly supervises Center staff, including Stability Resource Specialists and Client Resource Specialist, and works closely with all programs to coordinate center operations and ensure quality services to the community. The ideal candidate works well in a high paced environment, can problem solve, multi task and is a flexible team player. This position requires the ability to stay calm under pressure and deescalate situations when necessary. Must be able to engage in a compassionate manner with individuals who demonstrate unpredictable behavior related to various kinds or crisis or trauma including substance abuse, mental health disorders, and/or homelessness.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $30.30/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: Client Resource Specialist, Part Time
Location: Shoreline, WA
Work Schedule: In-person onsite. Part Time. 20 – 28 hours a week depending on candidate’s availability. Required hours: Tues: 10am – 3pm, Wed & Thurs: 1-4pm, Fridays time window can be selected between 10am – 4pm with 4 hours needed. Remaining hours to be coordinated with the Center Manager and would be needed between 10am – 4pm M-F.
TO SEE THE FULL POSTING OR TO APPLY CLICK HERE
The career opportunity:
The Client Resource Specialist is one of the first points of contact at the Hopelink Shoreline Service Center’s Front Desk and is responsible for warmly greeting and welcoming all visitors. The Client Resource Specialist provides excellent customer service to clients, donors, visitors, and staff. The environment can sometimes be fast paced and busy and other times it can be slower. This position is critical to ensure smooth operation of the center.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $23.40/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Administration / Facilities
Title: Vice President of Development, Marketing and Communications
Location: Redmond, WA
Work schedule: Full time, 40 hours per week, Hybrid: remote work from home and in-person/onsite. Schedule typically M-F, 8am – 5pm with some flexibility. Some evenings and weekends required for events.
TO SEE THE FULL POSTING OR TO APPLY CLICK HERE
The career opportunity:
The Vice President of Development, Marketing and Communications is responsible for the development and implementation of Hopelink’s Development and fundraising strategies as well as serving as an agency wide resource for marketing and communications needs. The ideal candidate will be a collaborative leader who brings expertise in nonprofit donor development including direct experience in growing and cultivating a donor portfolio. Experience in development, strategic marketing and communications a must.
The successful candidate will be responsible for building on successful annual and capital campaign fundraising results, expanding Hopelink’s donor base, and will help forge new relationships to build Hopelink’s visibility, impact, and financial resources.
The Vice President will be responsible for the leadership of agency wide internal/external Communication/Marketing and will manage the collaborative communications activities in partnership with the CEO, Leadership Council team members, as well as the VP of Equity, Diversity, & Inclusion to promote, enhance and protect the organization’s brand reputation; relative to giving, and grow our presence and positioning in the community as a leader in equity in philanthropy
The VP is an integral participant in creating and implementing strategic priorities that fulfill Hopelink’s overall strategic plan.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $140,000-$160,000 annually DOE
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus, up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period.
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Title: Human Resources Recruiter
Location: Redmond, WA; hybrid remote option with some occasional work on site required in Redmond or Bellevue, WA
Work schedule: Full time, Monday–Friday, 8:30am to 5:00pm (flexible)
TO SEE THE FULL POSTING AND TO APPLY, CLICK HERE.
Who we are: Hopelink is the largest nonprofit in North and East King County. For over 50 years we have been in the community serving homeless and low-income families, children, seniors, and people with disabilities.
Make an impact in your community! Hopelink programs focus on food, financial assistance, transportation/mobility, housing & family development, adult education & employment. Programs are aimed at helping people achieve stability and gain the skills and knowledge they need to exit poverty. Join us!
The career opportunity: The HR Recruiter provides an excellent customer experience for internal customer service call center managers, candidates, and new hires in the recruiting, hiring and onboarding processes for Hopelink customer service and call center job openings. The recruiter ensures that every phase of the recruiting process is optimized, and new hires are supported to achieve maximum hiring and retention success. They provide excellent service to our internal customers and will provide a welcoming and supportive environment for candidates and new hires.
The ideal candidate will have experience recruiting for customer service, call center, and similar recurring roles and have worked with a diverse candidate pool.
Characteristics critical to success in the position include collaboration, compassion, independent judgment, strong inter-personal skills, attention to detail, organizational skills, and a commitment to customer service. Must have an ability to build positive working relationships with diverse groups at all levels. And the ability to make community connections to continuously build an applicant pipeline while hiring for recurring roles.
Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $29/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
- This position has flexibility to work a hybrid schedule with some work from home capabilities and some onsite work is required at various eastside Hopelink sites, depending on business need. Worksites include Redmond and Bellevue.
Development
Title: Development Officer – 2 openings (Individual Giving & Major Gifts)
Location: Redmond, WA
Work schedule: Full time, 40 hours a week, Hybrid: remote work from home and in-person/onsite. Schedule typically M-F, 8am – 5pm with some flexibility. Some evenings and weekends required for events.
Use this link to see the complete posting and to apply!
How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
- Compensation: $29/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental, and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
The career opportunities (2 openings):
Development Officer – Major Gifts:
The Development Officer, Major Gifts position is focused on providing personal, donor-centered attention to Hopelink’s dedicated, established base of major donors. The role engages in face-to-face stewardship, cultivation, and solicitation of donors between $5,000 to $10,000 and contributes to a strategy and implementation of Hopelink’s planned giving program. The ideal candidate will be self-motivated, experienced in fundraising and will take a creative innovative approach to donor engagement. Experience with donor portfolio management and planned giving programs desired.
Development Officer – Individual Giving:
The Development Officer, Individual Giving position is focused on providing personal, donor-centered attention to Hopelink’s dedicated, established base of mid-level donors. The role will engage in face-to-face stewardship, cultivation, and solicitation of donors at the $1,000 to $4,000+ level with a goal to retain donors while also increasing giving within the portfolio.
Future Opportunities
Welcome to Hopelink! Come work for a mission and help end poverty.
You are invited to submit an application for future Hopelink career opportunities. Our recruiting team will review your application and contact you when a related position comes available.
Please indicate what type of position you are seeking and which Hopelink location is the best match for you. Our service centers are located in Redmond, Bellevue, Kirkland, Shoreline and Carnation. DART Transportation is located in Kent, WA.
We are often hiring for a variety of positions at Hopelink!
- Community Services – Housing & Case Management, Food Assistance, Energy & Financial Assistance, Financial Resiliency, Adult Education and Employment Services
- Transportation – DART direct operations (drivers), Mobility Management, and our Non-Emergency Medical Transportation Call Center
- Administrative teams – Finance, Facilities, I.T., Organizational Excellence, Human Resources, Communications, and Development (Fundraising)
Hopelink programs and services focus on 5 key areas: Food, financial & energy assistance, housing & family development, adult education & employment and transportation/mobility. We are the largest nonprofit organization in the Eastside area, every year we serve over 65,000 homeless and low-income families, children, seniors and people with disabilities, and have been since 1971. Programs are aimed at helping people achieve stability and helping them gain the skills and knowledge they need to exit poverty for good.
Come work for a mission and help end poverty. You are invited to submit an application for future Hopelink career opportunities. Our recruiting team will review your application and contact you when a related position comes available.
CLICK HERE TO APPLY TO FUTURE OPPORTUNITIES